Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply clear your browser cache and delete cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-38
Q. I purchased from a reseller, where do I get support?
A. You must obtain your direct support from the AWBS reseller you purchased from. You are free to use our online manual and forum at any time, just ask your reseller for links and have your reseller submit your forum account for full support access.
Article number: kb-38