Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply clear your browser cache and delete cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-46
Q. Can i change my leased license to full license?
A. Yes, you can. Simply open a helpdesk ticket in our support system and let the staff know you want a full license. They will invoice you for the full price minus one month lease payment and switch your license file.
You will have to download your new license file and upload to the site, but all other files and data will remain in tact.
Article number: kb-46